Welcome to northwest restaurant services!
Since 2009, Northwest Restaurant Services has been helping Western Washington restaurateurs keep their kitchens running at peak efficiency. From installation, to maintenance, to repair, if it affects your kitchen, you can count on NWRS for 24/7 support and an exceptional record of on-time delivery.
What we do
Kitchen equipment is the lifeblood of every restaurant, as well as a huge expense. When even one appliance breaks down, it can have a domino effect on the entire kitchen. We understand that when you need service, you need it now and you need it done right the first time. All jobs are overseen by a lead technician with at least five years' experience in kitchen equipment installation, maintenance, and repair. All of our technicians receive factory training and are EPA-certified. When you call us, you can rest assured your kitchen is in the hands of a thoroughly trained professional. Here’s a quick overview of what we do.
Installation: NWRS is factory-authorized to install and maintain most major brands of commercial kitchen equipment. When bringing a new piece of equipment on line, it’s important to use a factory-authorized installer because improper installation can void your entire warranty. Over the years, we’ve developed a simple, but effective, installation process that protects your warranty and ensures your new equipment works properly.
Maintenance: Just like your car, your kitchen appliances need preventive maintenance to achieve maximum life and operate at peak efficiency. As with installation, preventive maintenance is also a critical factor in keeping your warranty in force. As a factory-authorized service outlet, our manufacturers keep us up to date on issues that may have arisen with certain makes and models of equipment. If there’s an issue, we’ll let you know about it before it becomes a problem.
If you own or manage a restaurant, you have more important things to do than worry about your kitchen equipment. That’s why we’ll sit down with you at the beginning to outline an equipment maintenance program that makes sense, fits your budget, protects your warranties, and doesn’t disrupt your workflow.
Repair: No matter how carefully you maintain your equipment, something will eventually break down. When that happens, we have a team of experienced technicians ready to fix the problem, 24/7. If the equipment is still under the manufacturer’s warranty, we’ll work directly with the manufacturer on your behalf. In many cases, this means little or no out-of-pocket expense to you. If the warranty has expired, we’ll provide you with an accurate, dependable quotation so you know exactly how much the repair will cost before we proceed.
For non-emergency repairs, simply fill out our online service request form and we’ll be in touch within 24 hours. For emergencies, please call us directly at (206) 362-4114.
How we’re different
Highly trained, experienced technicians: All jobs are overseen by a lead technician with at least five years of experience in foodservice equipment installation and servicing. All of our technicians receive factory training and are EPA-certified.
Well-equipped mobile repair units: Our repair units are equipped with GPS and our technicians carry tablets to ensure they have access to the latest technical bulletins and repair information from the manufacturer. Whether you phone or send a service request on line, we’ll make sure our technician arrives with the right parts to complete the repair in one service call.
Broad warranty coverage: NWRS is an authorized repair facility for most leading manufacturers of kitchen equipment. In addition, we provide our own 30-day warranty on labor.
Flexible service hours: We understand that you have a business to run, which is why we’ll do everything we can to accommodate your schedule and avoid your “rush hours.” Likewise, equipment breakdowns don’t always occur during normal business hours. That’s why we have technicians available 24/7 to respond to emergencies. Either way, we have only one goal: to return your kitchen to peak efficiency in the shortest time possible.
Want to know more?
NWRS is a leading provider of commercial kitchen equipment installation, repair and maintenance. If it concerns your kitchen, you can count on NWRS for 24/7 support and an exceptional track record of on-time delivery.